Frequently asked questions
Which review platforms does it work with?
Google, Trustpilot and Tripadvisor cards are all available. When you order, you add the exact review link for your business and we set the card to open it directly.
Do customers need an app to use it?
No. It uses NFC, the same tap technology as contactless payments. Almost every phone from the last several years supports it — the customer just holds their phone near the card and their review page opens in the browser.
What if a customer's phone doesn't support NFC?
Every card also works as a printed QR code fallback on request, so nobody is left out.
Can I change the link later?
Yes — get in touch and we can reprogram your card remotely if your review page or business details change. The card itself doesn't need replacing.
Does this only show positive reviews, or filter out negative ones?
No — the card takes every customer to your genuine, public review page, the same one anyone would land on searching for you directly. We don't filter, gate, or pre-screen feedback before it's posted; that would break Google's and other platforms' review policies, and it isn't something we offer. The card just removes the friction of finding the page in the first place.
How long does setup take?
A couple of minutes. Add your business name, your review link and (optionally) your logo at checkout, and your card ships pre-loaded and ready to use.
How is this different from a QR code on the counter?
A tap card doesn't need a camera app lined up correctly, works even when a printed code is scuffed or faded, and feels more considered sitting on a counter or till than a laminated square of paper.
Is my data and my customers' data safe?
Yes — the card only stores a link, nothing that can be hacked or skimmed. See our Security page for the full breakdown.
Want the step-by-step? Visit How It Works. Curious about data handling? See our Security page.